These Terms of Use (“Terms”) govern your access to and use of the Keeybod mobile app, website, and related services (collectively, the “Service”) provided by Keeybod LLC (“Keeybod,” “we,” “us,” “our”). By using the Service, you agree to these Terms.
1. The Service is not a substitute for medical advice
Keeybod helps you organize and understand information about your healthcare. It is not a medical device. It does not diagnose, treat, or prescribe. Always seek the advice of a qualified healthcare professional with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you read in Keeybod.
If you think you may have a medical emergency, call 911 or your local emergency number immediately.
2. Eligibility
You must be at least 18 years old to create a Keeybod account, or have the consent of a parent or legal guardian. By using the Service, you represent that you meet these requirements.
3. Your account
- You are responsible for keeping your account credentials confidential.
- You are responsible for all activity that occurs under your account.
- Notify us immediately at support@keeybod.com if you suspect unauthorized use.
4. Recording doctor visits
Federal law and the laws of most U.S. states allow you to record a conversation you are part of, as long as one party consents. Some states require all parties to consent. You are responsible for knowing the law in your state and for asking your provider before recording. Keeybod will not record without your explicit action.
5. Your content
You retain ownership of everything you upload to Keeybod — recordings, notes, summaries, photos, and any other content. You grant Keeybod a limited, worldwide, royalty-free license to process your content solely to provide the Service to you. We do not use your content to train artificial intelligence models without your explicit, opt-in consent.
6. Acceptable use
You agree not to:
- Use the Service to violate any law or the rights of others.
- Upload content you do not have the right to share.
- Reverse engineer, scrape, or otherwise interfere with the Service.
- Use the Service to harass, threaten, or impersonate anyone.
- Attempt to access another user's account.
7. Fees
Some features of Keeybod are free; some may be offered as a paid subscription. Pricing, billing terms, and refund policies will be disclosed clearly before you are charged. You may cancel a subscription at any time.
8. Termination
You may delete your account at any time. We may suspend or terminate your access if you violate these Terms or if continued service is impractical for legal or business reasons. After termination, we will delete your information as described in our Privacy Policy.
9. Disclaimers
The Service is provided “as is” and “as available,” without warranties of any kind, express or implied. Keeybod does not warrant that the Service will be uninterrupted, error-free, or perfectly accurate. Plain-language summaries are generated by software and may contain errors — always verify with your healthcare provider.
10. Limitation of liability
To the maximum extent permitted by law, Keeybod and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising out of or related to your use of the Service. Our total liability for any claim shall not exceed the greater of one hundred U.S. dollars ($100) or the amount you paid us in the twelve months before the claim arose.
11. Indemnification
You agree to defend, indemnify, and hold harmless Keeybod from any claims, damages, or expenses arising from your use of the Service, your content, or your violation of these Terms.
12. Governing law
These Terms are governed by the laws of the State of Florida, without regard to its conflict of laws principles. Any dispute will be resolved in the state or federal courts located in Florida.
13. Changes to these Terms
We may update these Terms from time to time. We will notify you of material changes in the app or by email. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
14. Contact
Questions about these Terms? Email hello@keeybod.com.
Keeybod LLC
Florida, USA